This was my deck at the Service Experience Camp 2014, #SXC14, in Berlin. The presentation was a general introduction into community management and community building, tools an strategies. I also shortly mentioned ambassador networks and how to establish them.
This was my deck at the Service Experience Camp 2014, #SXC14, in Berlin. The presentation was a general introduction into community management and community building, tools an strategies. I also shortly mentioned ambassador networks and how to establish them.